Standard products
Cart-ready accessories and smaller products are reviewed under standard return guidelines when unused, complete, and in original packaging.
Customer care
Returns
Return eligibility depends on the product type, condition, fulfillment status, and whether the item is standard, oversized, special order, or quote-based.
Special orders
Custom, made-to-order, oversized, and quote-reviewed products may have limited return eligibility once fulfillment begins.
Freight damage
Freight damage must be documented at delivery. Photos, packaging notes, and signed delivery exceptions help support a faster resolution.